At NAVIGAIR, we are committed to protecting the privacy and personal data of our customers in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us by users of our website. By accessing or using our website, you consent to the practices described in this policy.

Information We Collect

1.1 Personal Information:

We may collect personal information, such as your name, email address, shipping address, and phone number when you place an order or register an account on our website.

1.2 Payment Information:

When you make a purchase, we collect payment information, including credit card details or other payment method information. However, we do not store or retain your payment information. It is securely processed and handled by our trusted third-party payment processors.

1.3 Usage Data:

We may automatically collect certain information about your device and how you interact with our website. This may include your IP address, browser type, referring URLs, pages visited, and other browsing information. We collect this information to analyze and improve the performance and functionality of our website.

How We Use Your Information

2.1 Order Processing:

We use the personal information you provide to process and fulfill your orders, including shipping and delivery.

2.2 Communication:

We may use your contact information to communicate with you regarding your orders, provide order updates, respond to your inquiries, and send you promotional information about our products or services if you have opted in to receive such communications.

2.3 Legal Basis for Processing:

We rely on the following legal bases for processing your personal information:

a) Performance of a contract: We process your personal information to fulfill our contractual obligations in providing the requested products or services.

b) Legitimate interests: We may process your personal information for our legitimate business interests, such as improving our services, marketing our products or services, and ensuring the security of our website.

c) Consent: In some cases, we may rely on your explicit consent to process your personal information, such as for sending marketing communications.

2.4 Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Information Sharing

3.1 Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, or providing services on our behalf. These service providers are contractually obligated to maintain the confidentiality and security of your information.

3.2 Legal Requirements:

We may disclose your personal information if required by law, court order, or governmental regulation, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review and enhance our security measures to ensure the ongoing integrity and confidentiality of your information.

Your Rights and Choices

5.1 Access and Correction:

You have the right to access, update, or correct your personal information. You can do this by logging into your account or by contacting us using the information provided below.

5.2 Marketing Communications:

You have the right to opt out of receiving promotional communications from us. You can exercise this right by following the unsubscribe instructions included in those communications or by contacting us directly.

5.3 Data Subject Rights:

Subject to applicable law, you have the User right to:

a) Request access to and obtain a copy of your personal information.

b) Request rectification of any inaccurate or incomplete personal information we hold about you.

c) Request erasure of your personal information under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when you withdraw your consent.

d) Object to the processing of your personal information based on legitimate interests or for direct marketing purposes.

e) Request restriction of processing of your personal information under certain circumstances, such as when you contest the accuracy of the data or when the processing is unlawful.

f) Request data portability and receive your personal information in a structured, commonly used, and machine-readable format, or have it transmitted directly to another controller, where technically feasible.

g) Withdraw your consent at any time, if we rely on consent as the legal basis for processing your personal information.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

We may transfer your personal information to countries outside of the European Economic Area (EEA) that may have different data protection laws. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information and that any transfers comply with applicable data protection laws. You can contact us for further information about the safeguards we have implemented.

Cookies and Similar Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You have the option to accept or decline cookies. You can modify your browser settings to disable cookies, but please note that some features of our website may not function properly if cookies are disabled.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Children’s Privacy

Our website is not intended for use by individuals under the age of [16]. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our records.

Updates to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal obligations. We will indicate the date of the last revision at the beginning of this Privacy Policy. We encourage you to review this page periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:

11 rue de la Praderie
06150 Cannes
+33 (0)4 93 34 90 50